Legal Notice (Impressum)

SERVICE PROVIDER / OPERATOR: 
Company Name:                          
ROYCE ROLL DESIGN GROUP, LLC
d/b/a ICONS OF SKIN MAISON
Legal Form:                                  
Limited Liability Company (Florida, USA)
Managing Director:                     
Jeffrey Chancellor Roll
Address:                              
1000 Brickell Avenue, Suite #715, Miami, FL 33131 USA
Commercial Register:                          
Florida Division of Corporations
Registration Number:                           
L19000258194
VAT Identification Number:                  
[Pending Registration]
LUCID Registration Number:              
[Pending Registration]

CONTACT:
Email (Orders / Receipts):          
Orders@the-ios.maison
Email (Returns / Withdrawal):              
Returns@the-ios.maison
Email (Customer Service):          
ClientService@the-ios.maison
Email (Privacy / Data Requests):        
Privacy@the-ios.maison
Phone:                                  
+1 305 317 4117

RESPONSE GUARANTEE
All email inquiries receive a substantive response within 24 hours during business days (Monday–Friday, excluding US federal holidays). Email is the preferred and fastest method of contact. International calling charges may apply to the telephone number listed above.

RESPONSIBLE FOR CONTENT (acc. to § 18 Para. 2 MStV):
Jeffrey Chancellor Roll, 1000 Brickell Avenue, Suite #715, Miami, FL 33131 USA

TECHNICAL HOSTING:
Shopify Inc., 151 O’Connor Street, Ground Floor, Ottawa, Ontario K2P 2L8, Canada

CONSUMER DISPUTE RESOLUTION:
The European Online Dispute Resolution (ODR) Platform was discontinued on 20 July 2025 pursuant to Regulation (EU) 2024/3228. A list of consumer dispute resolution bodies in EU Member States is available at: https://consumer-redress.ec.europa.eu/dispute-resolution-bodies. Our email address for dispute resolution purposes is: ClientService@the-ios.maison Pursuant to § 36 VSBG, the Seller does not participate in dispute settlement proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle). Customers are encouraged to contact ClientService@the-ios.maison directly.

LEGAL GUARANTEE OF CONFORMITY:
Please note that all products sold are subject to the legal guarantee of conformity and the guarantee against hidden defects as provided by the applicable laws of the consumer’s country of residence (including the 2-year guarantee under EU Directive 1999/44/EC as amended by Directive 2019/771).